Identity and membership validation
Members are referred and reviewed. Customer records are completed and validated before an engagement is confirmed, with individuals and companies handled differently.
Trust is a process, not a promise.
Every claim on this page has a control behind it. Where we cannot evidence something, we do not say it.
We collect only what the stage needs
Information is requested at the point it becomes necessary, not in advance. We do not collect government identity documents by default.
Written scope before any order
No engagement is ordered, begun, or billed without a written scope and a confirmed order.
Deposits stay with the payment processor
Where a deposit applies, funds remain with the processor until settlement. They do not enter Talent Moderne's accounts.
Records, access, and recovery
Engagement records are retained with defined access and restore procedures, so an engagement can be reconstructed after the fact.
On standards.
Our controls are designed with reference to recognised Canadian and international standards for privacy, records, and delivery governance. We do not hold certification against any of them, and we will not imply otherwise. When that changes, this page changes.
Your information.
We collect what a stage requires, hold it under our privacy policy, and separate transactional messages from marketing consent. You can ask what we hold, ask for corrections, or withdraw consent.